Accessibility Statement

Our commitment to digital accessibility for all users

Effective Date: August 25, 2026

Our Commitment to Accessibility

Quality Alarm Systems, Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users of our website. We believe that everyone should have the ability to access information about our security and fire alarm services, regardless of ability.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities. We are actively working to identify and address accessibility barriers across our website.

While we aim to meet WCAG 2.1 Level AA standards, we acknowledge that accessibility is an ongoing process. We regularly review our website using both automated testing tools and manual evaluation methods to identify areas for improvement.

Accessibility Features

Our website incorporates the following accessibility features to enhance usability for all visitors:

  • Semantic HTML: We use proper HTML markup and semantic elements to provide meaningful structure and navigation for assistive technologies.
  • Keyboard Navigation: All interactive elements are accessible via keyboard, allowing users to navigate the website without a mouse.
  • Alternative Text: Images throughout the site include descriptive alternative text to convey visual content to screen reader users.
  • Color Contrast: We maintain sufficient color contrast ratios between text and background colors to ensure readability for users with visual impairments.
  • Form Labels: All form fields have associated labels that clearly describe their purpose and are programmatically linked for assistive technology compatibility.
  • Skip Navigation Links: A "Skip to main content" link is provided at the top of each page to allow keyboard users to bypass navigation menus.
  • Responsive Design: Our website is designed to be responsive, allowing users to access content on various devices and screen sizes, including mobile phones and tablets.

Known Accessibility Issues

We are currently not aware of any significant accessibility issues on our website. However, if you encounter any barriers while using our site, please contact us so we can address them promptly. We are committed to resolving accessibility issues as they are identified.

Third-Party Content

Our website may contain links to third-party websites, embedded content, or third-party tools and services. While we strive to ensure accessibility throughout our own content, we cannot guarantee that third-party content meets the same accessibility standards. We encourage users to review the accessibility policies of any third-party websites they visit.

Feedback and Contact Information

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

When reporting an accessibility issue, please include the following information:

  • The web page URL where the issue occurred
  • A description of the problem you encountered
  • The assistive technology or browser you were using

Response Time

We aim to acknowledge accessibility-related requests within 2 business days and provide a proposed solution or timeline for resolution within 10 business days. For complex issues that require significant changes, we will communicate the expected timeline and provide regular updates on our progress.

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you may file a complaint with the U.S. Department of Justice's Civil Rights Division or your state's civil rights enforcement agency. In Florida, you may contact the Florida Commission on Human Relations. Additionally, you may seek resolution through the Americans with Disabilities Act (ADA) complaint process.

We take all accessibility concerns seriously and are committed to working with users to ensure equal access to our digital content.

Ongoing Efforts

Quality Alarm Systems, Inc. is committed to maintaining and improving the accessibility of our website. We will continue to monitor accessibility standards and best practices, conduct periodic reviews, and implement improvements as needed. This accessibility statement will be reviewed and updated periodically to reflect our ongoing efforts and any changes to our website or accessibility standards.

This Accessibility Statement was last updated on August 25, 2026.